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Автор: Qualiteam
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Zendesk puts all the communication channels in one place allowing your customers to choose the most convenient way to get in touch with your agents.

Zendesk Support lets your customers submit support tickets and your agents solve them in a timely manner. It is easy to track all the interactions both for you and your customers.

Zendesk Guide gives you the power to create your own knowledge base so that your customers can find answers to their questions themselves.

Zendesk Chat enables your customers to receive quick help from a real person.

With Zendesk Talk, it is easy to reach out to your agents over the phone in case a person needs to solve some complex issue and get more attention from your side.

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Рейтинг: 4.2 из 5 (голосов: 17)
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