LiveChat

LiveChat is a live chat and help desk software that improves your online customer service and sales. Adding LiveChat to X-Cart makes it easy to engage people browsing your website and convert them into customers.

The way LiveChat works is simple: a typical chat widget sits on the bottom right side of your website, on-site visitors can choose to chat with you, or you can actively engage them with chat invitations. Plus, you can use the widget as a contact form to offline messages or even to enable customers to sign up to your mailing list.

With LiveChat, you can:

• increase sales conversion rate and customer satisfaction level,
• track visitors in real time. Invite them to chat if they abandon an order or shopping cart,
• easy to customize and rebrand chat window,
• keep track of your performance through the detailed reports,
• use a built-in help desk to handle all support activities from one place.

LiveChat comes with a 14-day free trial, allowing you to enjoy the service with no obligation to buy.