JetRails provides mission-critical hosting on dedicated servers and on AWS for X-Cart merchants. Our team, which is based in Chicago, IL, provides white-glove hosting services to deliver fast, secure, reliable, and elastic hosting solutions. We have a 100% uptime SLA, monthly billing, and award-winning 24/7/365 monitoring and support. With JetRails, you're in great hands with a highly responsive and proactive web host.
As a full-service eCommerce host, we specialize in PCI Compliant and secure hosting. This includes managing and monitoring firewalls and WAFs, hardening hosting access and assets, and other best-practices to block Brute Force, DDoS, and various other types of attacks.
Our team is also extremely skilled at loading speed optimization, helping you to improve your metrics, such as your time to first byte (TTFB). We can assist with the deployment of caching, content delivery network (CDN), and other tools to improve your overall site speeds. We even have a free eCommerce speed test that you can use!
Additionally, if you receive traffic spikes, our team is here to help with load testing and load balancing. For those with predictable spikes, such as for Black Friday, we can spin up Booster Servers in advance. For those with large and unpredictable bursts of traffic, we can deploy autoscaling with AWS.
If you're looking for award-winning support, we stand out from the crowd. We work closely with our clients and their developers, including by providing dedicated account managers. Our support team answers calls within 10 seconds, and responds to tickets within 15 minutes. We also operate a NOC where we proactively monitor the websites that we host.
JetRails also offers tailored hosting environments for X-Cart MultiVendor websites. We recognize that the usage of a multivendor marketplace with multiple sellers is unique, and may require more hosting resources to address having many admins, and other heavy usage.