Carrot Quest

Carrot quest — is a service that includes eCRM tools, email newsletters, pop-ups, live chat and web analytics. In other words, all marketing automation tools. You can collect leads, increase the average check, the number of initial and repeat sales, and provide support on the site and in social networks. Carrot quest helps online businesses to find mutual understanding with users and multiply conversion at every step of the funnel: from lead to first and repeat sales.

This usually takes a lot of development time. Carrot also helps to run the first scripts 15 minutes after the start of work.

Carrot quest main features:

• Tools for user support: chat on the site with an unlimited number of operators, integration with social networks and instant messengers, auto-replies, contact collection, operator evaluation, dialog analytics, and so on.

• Tools for lead generation and sales: pop-up forms for collecting contacts, collecting data about user actions from the site, automatic email chains.

• Detailed analytics, funnels, and A/B tests to experiment and integrate with your favorite services.

Improvements

Version 5.3.1

2019-01-10 - [Feature] Added support for user authentication tracking in both services

2019-01-02 - [Feature] Added support for tracking events:

• Order started,
• Order completed,
• Cart viewed,
• Product viewed