GainSight

GainSight organises your customer data collected across multiple platforms and channels.

GainSight uses this information to provide you with customer models, which helps you work out the right strategies to grow your customer base and strengthen your existing relationships.

You are armed with an overall picture of your customer.

GainSight's scorecards demonstrate customer health across your product. Scorecards can be customised according the specificity of your product and your audience.

GainSight has a built-in tool for capturing feedback and using this information as trigger for the future actions.

It is easy to leverage the data you have to engage with your customs at the right stage of the lifecycle. GainSight will alert you when it is time to pay attention to your customers.

You can deliver insights into your customer health to your team members, partners and even customers themselves.