360° Business Messenger, Tailored for your X-Cart Store
Jivo is much more than just a regular Live Chat, it's the most powerful communication application for online business owners. You can connect your WhatsApp, Facebook Page, Apple Business Chat, Viber and Telegram accounts, your support e-mail address and even your phone, and receive all the incoming messages from these channels into your Jivo app, not only the messages sent from your visitors on your website.
More than 290k websites around the world help over 5 million customers per month with our chat app. We care about our users, and we offer 24/7 support on our website. We are confident about increasing your sales, try us for 14 days and see it yourself!
Why JivoChat?
- Install our live chat app and start using it in 2 minutes. Easy to use and effective - just click, install, talk and sell more!
- JivoChat is omnichannel, be wherever your clients are. We have all the major social integrations along with e-mail and phone integration as well. One app to rule all channels!
- Double your website's sales by talking to your visitors in real time, anytime, anywhere (via our Android, iOS, Mac or Windows apps)
- See everyone who is visiting your website and proactively contact them on Live Chat
- Offer calls to your clients - with Jivo’s Callback feature, your clients can directly call you from the live chat widget on your website.
Main Features
Live Chat for your eCommerce
Beautiful, easy to use and powerful live chat. With its responsive design, it works perfectly for desktop, tablet and smartphone. You won't lose any sales opportunity ever again, stop wasting your website traffic, turn your website visitors into paying customers now!
Instant calls feature for visitors
Visitors that are visiting your site on mobile or desktop can choose to call you with just one tap/click! 360 degrees live support will maximize customer happiness.
Connect your WhatsApp, Facebook Page, Apple Business, Viber and Telegram accounts
Jivo is a single app built to work with your WhatsApp, Facebook Page, Apple Business, Viber and Telegram – more channels coming soon! Stay in touch with clients even after they leave your site.
Agent Productivity
We have variety of features to help your team to be more efficient while handling requests. Multi-agent chats, chat transfer, file transfer, reminders, comments, tags, CRM features and more!
Automatic Translator
Speak with foreigners on your site in their native language, Jivo will translate messages in both directions.
Visitor Monitoring & Triggers
See a list of all of your customers visiting your site in real-time. Manually initiate a chat with them OR save yourself time by using automatic messages triggered upon conditions that you’ve set!
Quick Phrases & Canned Responses
Every message that you sent in Jivo before is stored so you can use it again later. You can also create pre-written messages and send them by using hotkeys.
Pointer
Highlight specific items on your website for your visitors and share a link with them showing where exactly what they are looking for is located.
Typing Insights
You can see the messages that visitors type in real-time before they hit send, so you can already prepare your answer, thus doubling response time.
GDPR Compliance
JivoChat fully complies with GDPR requirements.
Not Slowing Down Your Site
Jivo scripts are loaded asynchronously so the loading time of your site won't be affected in any case.
Ask for a demo and get support
Try us for 14 days, you won’t regret it. Our support is 24/7 and the most helpful you can find around, so please don’t hesitate to reach us. We can offer you a product tour, answer your questions, and make you sure about choosing us.