LiveAgent is multi-channel help desk software that makes it easy to communicate with your customers through live chat, emails, calls and social media. For better management, LiveAgent transforms all communication into tickets, which can be assigned to certain agents or groups - departments.
LiveAgent integrates seamlessly with X-Cart and you can have your help desk & live chat software ready within minutes.
Find out more about LiveAgent at the official website: www.ladesk.com
Screencast: LiveAgent Helpdesk Software & Live chat