Salesmachine lets you monitor how 'healthy' your customers are at each stage of their lifecycles. You can rely on such indicators as product usage, tickets, NPS, CRM and subscriptions. Salesmachine tracks customer activity and highlights significant changes in customer behaviour.
All the important information about your customer can be found in one place, including health scores, product usage, email conversations, tasks and activity, NPS scores, subscriptions.
Salesmachine will send you alerts whenever it is time to engage with your clients. Salesmachine will notify you as soon as important changes in customer activity take place so that you can reduce churn, uncover upsell candidates and provide your clients with a smooth product experience.
Salesmachine gives you an ability to create user segments and deploy marketing campaigns based on the segmentation.
Salesmachine makes it easy to automate some tasks in order to retain customers.