Excellent. Having used X-Cart / Litecommerce for over 10 years, I wish I had made the move to their hosting services years ago. Their service and support is far greater that I had expected and far outweighs what I had been receiving with a managed dedicated server from another hosting company in Australia. Having the hosting company employees being intimate with the workings of the shopping cart not only makes sense - it just makes everything work - brilliantly. Both of our sites are now faster than they have ever been - thanks!
Apr 22, 2017, 16:57
I've been with Xcart since 2001 and have never been disappointed!
If I have a question, and believe me, I always have questions, the response is fast and ACCURATE.
Watched friends of mine who also have eCommerce sites get put through the ringer with there hosting companies, until they made the right move to Xcart.
This company is hands down the BEST HOSTING provider out there.
Apr 3, 2017, 16:02
Well, what can I say...My ecommerce clients are partners, not just customers. When it comes to mission critical support, there is no better option for ecommerce hosting than X-Cart Hosting. You can pay tens of thousands of dollars for other enterprise-level solutions, but why? If you are looking for someone to be on-call, standing by not only to fix server issues, but to advise and execute high-level custom coding or configurations, then X-Cart Hosting is the way to go. Danila, the hosting engineer and his team are amazing. Even when my custom code is causing issues, they go above and beyond to figure it out. I wouldn't trust anyone else for my clients because X-Cart Hosting has never let me down.
Mar 14, 2017, 21:25
Excellent support. Quick turnaround times at pretty much any time day or night. These guys work very hard to get our problems solved. Go above and beyond even when the tasks proves to be lengthy and beyond the scope originally planned for.
Thanks. Awesome job guys!
Feb 14, 2017, 20:17
This review is about the character and dedication Xcart has demonstrated as a trusted server hosting company and ecommerce partner. They have earned my respect and trust like a good neighbor, trusted friend or cherished family member. This is a very sincere recommendation after a 10year history working with xcart who has become a valued part of our business.
Over the years xcart has challenged me to articulate my needs to them and I have challenged them to be patient with my lack of experience. Fast forward about 9 years to May of 2016 when my servers failed at one of their competitors hosting companies where my websites were hosted. It was a nightmare of epic proportion as my hosting company was so incompetent and insensitive while my business was hanging in the balance of destruction. They would not even take a phone call and everything had to be communicated through a painful slow not response ticket procedure. Turned out the back-up server we had paid for were not even functioning.
My trusted long-time local developer and xcart immediately started discussing options how to recover and quickly move our sites over to xcarts Enterprise Servers. Xcart took our calls and skypes at all hours of the day and on the weekends. There was a very small window when the servers were up and xcart and my developer grabbed what was needed. They absolutely earned our business and went over and above to achieve what I would say was nearly not possible.
The value and expertise xcart delivers with the Enterprise Server is outstanding. It is the best piece of mind and insurance I have ever invested in. The staff of xcart may be physically thousands of miles away but they have demonstrated some of the best communication and reliability I have ever experienced.