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Score: 4.4 (votes: 226)
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  • Tom
    Dec 24, 2021, 05:58
    X-cart v.4.7.12 owner here, upgraded by an independent professional (Xcartmods.co.uk) from v.4.7.8. The Stripe module was working "fine" in v4.7.8 but I never realized it was not full or had so many payment methods missing, after I read the reviews on here. After an upgrade Stripe module worked "fine" but was not transferring the customer's name and address to my Stripe account interface. It seemed odd and X-cart team explained that the Stripe module needed an upgrade and that upgrade will cost me $XXXX.XX which seemed like an extreme amount to charge for a simple 15 minute upgrade of Stripe module. So I've been using incompletely working Stripe module for a while while negotiating with X-cart to do the upgrade. Finally XC Team provided me with the zipped patch files and then they also agreed to do it for $99 (the Stripe module installation fee that I already paid once in the past) and I paid it (again), so they did the "upgrade" about 2 days later. Yet now I have noticed that while the name and the address of the payor is being properly processed into the Stripe interface at Stripe.com but the total order amount is reduced exactly 100 times. I know, sounds bizarre, right? Which means the X-cart team did not finish nor test the module properly. They do provide free suggestions and even free fixes at times. That's why I stayed 16 years with X-cart, but after hearing that the Stripe module is missing so many payment methods I am thinking of abandoning the ship in a couple years from now. Unless things change for the better. And this is so typical of the so-called Qualiteam: they do the work and never finish it properly and they announce they have completed the work. So now once I sent them a note and an attached screenshot explaining what is going on, they wrote back that they wrote they need to consult with their developers. The BIG BLUE BUTTON displays an amount which is decimated by 00 (100 times less) and such a seemingly simple fix needs to be consulted with the developers. Here's the screenshot, be your own judges.


    Then there's also an issue with their other payment methods. For example when a customer selects "Bank wire transfer" as a payment method in X-cart 4.4 to 4.7.12 they are shown three empty text fields, which do not make any sense. There is no functionality to fill those fields up by the store owner and the stars next to each field refer to what? But what's worse is that those fields are directed in the wrong, opposite direction. In other words these are not the fields for the customer, but for the seller and they are empty and are used in a wrong fashion, for a lack of better words. Also they lack (a swapable) IBAN and SWIFT field as well (for EU customers as the least). Take a look at this screenshot as well:


    And in the below review X-cart team responded: " We are going to add those payment methods into our Stripe app in Q2 2021 " - was this done for my Stripe module for version 4.7.12 for the $99 that I paid? Please confirm.

    Many other issues are either pending or were somehow patched up or repaired by the team or by me.

    Unfinished product in many ways and places and they are not selling lifetime licenses of it anymore.