The BCSE products are really the only place to turn to when looking for ready to go X-Cart mods. We have used several of their mods for years now and for the most part they work very well. The Customer Rewards Program for example has been a staple in our business, and we rely on it heavily.
As far as customer support, we have seen big improvements in turnaround time over the 3 year relationship. Recently their support team got us out of a critical, time sensitive jam quickly and efficiently - not to mention it was basically over a holiday weekend. Support like we experienced this time around goes a long way and is incredibly valuable to a business owner. If BCSE continues to provide this type of fast and productive support - we will never leave. They should be proud of how their team has grown and evolved - the #1 place on the internet for x-cart modifications and customization.